- Capital.com temporarily pauses new client onboarding in the UK to focus on maintaining service standards due to rapid growth.
- Existing UK clients remain unaffected and Capital.com FCA license remains active.
FX/CFD broker Capital.com has temporarily paused new account creation for clients in the UK. The company cites rapid growth as the reason behind the decision, stating a desire to maintain high service standards for existing clients.
While the move raises questions for potential customers, the FCA confirms Capital.com license remains active, and current UK clients are unaffected.
In a statement, Capital.com explains, “We have grown rapidly as a business and want to make sure that all our systems, controls, products, and services are provided to the high standards that are demanded by our clients, management, shareholders, and regulators.”
The company offered no timeline for resuming onboarding, emphasizing its commitment to current UK clients who can continue trading as normal.
